Payment Policy

Payment Policy

Last updated: 27.09.2024

At Orchis Furnishing Factory Private Limited, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. This Payment Policy outlines the payment methods we accept, as well as other important details about processing payments for orders placed on our website, https://www.orchisfurnishing.com.

1. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can also pay securely using your PayPal account.
  • Bank Transfers: We accept direct bank transfers. If you choose this option, you will receive our bank account details upon checkout. Please note that orders will only be processed after the funds have cleared in our account.
  • UPI

2. Payment Security

We are committed to ensuring that your payment information is handled securely. All transactions made on our Website are encrypted using SSL (Secure Socket Layer) technology. We do not store your credit card or payment information on our servers.

Your payment information is processed by trusted third-party payment processors that comply with international security standards (such as PCI-DSS).

3. Payment Terms

  • Full Payment: Full payment is required at the time of purchase unless otherwise stated (e.g., for custom orders).
  • Currency: All prices listed on our Website are in Indian Rupees unless stated otherwise. If you are purchasing from outside India, your payment will be converted to your local currency by your bank or payment provider, and you may be charged conversion fees.

4. Taxes and Duties

Prices displayed on the Website do not include taxes, shipping, or other applicable fees unless otherwise stated. These charges will be calculated and added at checkout based on your location.

5. Declined Payments

In the event that a payment is declined, please ensure that:

  • Your card details are entered correctly.
  • You have sufficient funds in your account.
  • Your card has not expired.

If you continue to experience issues, please contact your bank or payment provider. We are unable to process orders until payment is successfully completed.

6. Payment Disputes

If you have any concerns regarding a payment or wish to dispute a transaction, please contact us immediately at orchisfurnishingfactory@gmail.com . We will work with you and the payment provider to resolve the issue as quickly as possible.

7. Refunds and Cancellations

For details on refunds and order cancellations, please refer to our Return and Refund Policy. If a refund is approved, the payment will be returned to the original payment method used during the purchase. Please note that refund processing times may vary depending on your bank or payment provider.

8. Changes to Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and your continued use of our Website after changes have been made constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about our Payment Policy, please contact us.